Frequently asked questions
Where do you ship?
We currently ship within the United States only. All orders are shipped from Florida, USA.
How long will my order take to arrive?
Orders typically arrive within 3 to 4 weeks from the date of purchase. Since our products are handcrafted, additional time may be needed to ensure every item meets our quality standards.
What materials do you use?
We carefully hand-select top-quality cedar boards and pressure-treated lumber. We also use premium exterior hardware, long-lasting paints, sealers, and protective materials to extend the life of our products.
Can I return my order?
Yes. We offer a 30-day return window from the date you receive your order. But buyers are responsible for return shipping costs.
Do you offer custom handcrafted products?
Yes! We specialize in custom handcrafted mailbox designs made with quality materials and expert craftsmanship.
Can I share photos of my installed mailbox?
Absolutely! We love seeing our handcrafted products in their new homes. Please feel free to send us photos of your installed mailbox.